Effective Date: 20th oct 2024
Who we are
Our website address is: https://medhasvifoods.com/.
At Medhasvi, located in Sahakara Nagar, Bangalore, your privacy is of the utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase products, or engage with our services.
By using our website and services, you consent to the collection and use of your data as outlined in this policy.
- Information We Collect:
We collect personal data when you interact with our website, place orders, or contact us for inquiries. The types of information we may collect include:
-
-
- Personal Identification Information: This includes your name, email address, phone number, shipping address, and billing information.
- Payment Information: When making a purchase, we collect payment-related details (e.g., credit/debit card information), which are processed securely through trusted third-party payment processors.
- Usage Data: We may automatically collect information about how you use our website, including IP addresses, browser type, operating system, referring URLs, pages viewed, and the time and date of your visit.
- Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
-
- How We Use Your Information
We use the information we collect for the following purposes:
-
-
- Order Processing: To process and fulfil your orders, including shipping and delivery.
- Customer Support: To respond to your inquiries, provide customer support, and resolve any issues related to your order.
- Improving Our Services: To analyse usage data and improve the functionality, performance, and content of our website.
- Marketing: To send promotional emails or newsletters (only if you have opted in). You can unsubscribe from these emails at any time.
- Legal Compliance: To comply with applicable legal obligations, enforce our terms of service, and protect our rights.
-
- How We Protect Your Information
We use industry-standard security measures to protect your personal data, including encryption, secure payment gateways, and firewalls. However, please be aware that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. - Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:
-
-
- Service Providers: We may share your personal information with trusted third-party service providers who assist with order fulfilment, payment processing, delivery, and customer support. These providers are contractually obligated to keep your information confidential and use it only for the purposes for which it was shared.
- Legal Requirements: We may disclose your information if required by law or in response to a legal request by authorities, such as a subpoena, court order, or government investigation.
-
- Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and optimize your experience on our website.
-
-
- Essential Cookies: These cookies are necessary for the functioning of our website and allow you to navigate the site and make purchases.
- Analytics Cookies: These cookies help us track usage patterns on our site to improve our services. We use tools like Google Analytics to gather this information.
- Advertising Cookies: These cookies allow us to display personalized advertisements based on your preferences and browsing history. You can opt-out of personalized ads through your browser settings.
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website.
-
- Your Rights and Choices
Access and Update: You have the right to access, correct, or delete your personal information. If you would like to make any changes, please contact us at the details provided below.
-
-
- Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails from us, you can unsubscribe by clicking the unsubscribe link in any email or by contacting us directly.
- Data Retention: We will retain your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
-
- Third-Party Links
Our website may contain links to third-party websites. These third-party sites are not operated by us, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party websites before providing your personal information.
- Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information from our records. - Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information. - Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Medhasvi Sweets & Namkeens:
Location: 39, G Block, 60 ft Road, Shankar Nagar, Bengaluru, Karnataka 560092
Email: INFO@MEDHASVIFOODS.COM
Phone: +91-9090313171 / +91-9090313181
Website: https://medhasvifoods.com/